At The Gecko Lab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or contact us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through third-party providers)

Non-Personal Information

• Browser type and device information

• IP address

• Pages visited and time spent on our site

• Referring website or source

This information helps us improve user experience and site performance.

2. How We Use Your Information

We use collected information to:

• Process orders and inquiries

• Communicate about purchases, availability, or updates

• Manage waitlists and customer support

• Improve website functionality and content

• Send promotional emails (only if you opt in)

• Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance site performance

• Remember user preferences

• Analyze traffic and usage patterns

You may disable cookies through your browser settings, though some features may not function properly.

4. Third-Party Services

We may use trusted third-party services for:

• Payment processing

• Shipping and order fulfillment

• Email marketing and analytics

These providers only receive information necessary to perform their services and are required to protect your data.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we take data protection seriously and continually improve our security measures.

6. Your Rights & Choices

You have the right to:

• Access or update your personal information

• Request deletion of your data (subject to legal obligations)

• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website indicates acceptance of the updated policy.